Shipping Policy

Thank you for shopping with Watch Reserve LTD. We are committed to delivering your luxury timepiece with the highest standard of care, security, and efficiency.

1. Order Processing Time

• All orders are processed within 1–2 working days (Monday–Friday, excluding bank holidays) after payment is confirmed.
• During high-demand periods or limited releases, please allow up to 3–5 working days for processing.
• You will receive a dispatch confirmation email with tracking details once your order is shipped.

2. UK Shipping

We offer secure, tracked, and insured delivery throughout the United Kingdom.

Standard Delivery - Royal Mail Tracked 48 / DPD
2–3 working days
Free

Express Delivery - Royal Mail Special Delivery / DPD Next Day
1 working day
Calculated at checkout

• All orders over £500 will require a signature on delivery.
• Orders are fully insured during transit.

3. International Shipping

We ship globally using trusted international couriers.

International Express
DHL Express / FedEx
3–7 working days
Calculated at checkout

• Customs, Duties & Taxes:
  International orders (outside the UK) may be subject to local import duties, taxes, and customs charges, which are not included in the order total. These are the responsibility of the recipient and vary by country.
• All orders over £500 will require a signature on delivery.

• Please ensure you are aware of your country’s import policies before placing an order.

4. Tracking Your Order

• Once your order has been dispatched, you will receive a tracking number via email.
• You can also track your order by logging into your account on our website.
• If tracking information has not arrived within 3 working days, please contact us at info@thewatchreserve.co.uk.

5. Insurance & Signature Requirement

• All shipments are fully insured for the value of your order.
• For security reasons, signature confirmation is required for orders above £500.
• If you're unavailable at the time of delivery, the courier will leave a card or attempt redelivery.

6. Undeliverable Packages

• If an order is returned due to an incorrect or incomplete address, we will contact you to arrange redelivery. Additional shipping charges may apply.
• We are not liable for delays caused by incorrect address details provided at checkout.

7. Questions or Assistance

If you have any questions about shipping or need help with your order, feel free to contact our support team at info@thewatchreserve.co.uk or use our contact form.

Thank you for choosing Watch Reserve LTD.
We take great pride in delivering exceptional quality and service.

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